Google Fiber Hiring for Direct Sales Representative, Residential at Durham, NC Full Time

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

Role Description

The Door-to-Door Sales Representative for GFiber is responsible for increasing the number of active paid residential customers within a market. In this role, you will be responsible for increasing customer residential subscriptions through door-to-door sales. This role s to the local Consumer Acquisitions Manager (CAM). GFiber brings Fiber To The Home internet. These units are primarily residential homes, but may include multiple dwelling units (MDUs).

In this role, you’ll:

• Prospect residential customers by promoting GFiber’s internet, voice, and TV services.
• Build a lead pipeline through door-to-door interactions and conduct phone and/or email follow-up.
• Update the Customer Relationship Management with relevant customer information, conversion status, and notes.
• Partner with GFiber team members to ensure a seamless customer experience.
• Communicate the GFiber value proposition to customers and display knowledge of GFiber’s network and technical deployment.

At a minimum we’d like you to have:

• High School Diploma or G.E.D
• Experience in sales, account management or customer service.
• Must have a valid driver’s license.

It’s preferred if you have:

• Experience working in the ISP or telecom industry.
• Proficiency in SalesForce or other lead management software.
• Ability to navigate ambiguity.
• Excellent written and verbal communication skills.
• Ability to speak Spanish.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google’s Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC’s “Know your rights: workplace discrimination is illegal” (PDF).

It’s important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.