Advanced Axis Hiring for Customer Service Manager at King of Prussia, PA Full Time

Advanced Axis’s Customer Service Managers are high-performing, strategically-minded individuals whose attention to detail and ability to collaborate consistently reinforce our company’s core values and drive the company’s continued growth. As an entry-level Customer Service Manager and a core member of the management team, they will be responsible for coaching and guiding associates to ensure we achieve our mission to provide a world-class experience to our potential new customers as well as ensuring the professional growth and development of their team of associates.

Advanced Axis’s principles make us powerful and one of the leading marketing firms in our industry. These values include community, vision, and hard work.

• Community: Our team members and our customers are a part of our family; the community our team has built is continuously supported and honored.
• Vision: To sustain focus on a vision, one must be willing and able to innovate. Our team’s vision stays clear and our innovative culture is embraced by our top management and flows through the organization effortlessly.
• Hard work: Hard work, grit, relentlessness are merely just a few characteristics of the team here at Advanced Axis.

As a Customer Service Manager, you will take an active role in:

• Building, developing and managing a strong and successful management team
• Educating the management team and potential customers about the client’s brand while maintaining the highest standards of customer service and visual presentation
• Managing the territory effectively in order to uphold the standards of the office and the rest of the management team
• Collaborating with the office and other managers to innovate positive changes in response to market trends, sales figures, and personal insights
• Opening new territory locations and fostering a strong relationship with brand advocates in the community

Requirements:

• Pursuing a bachelor’s degree in business, marketing, or similar concentrations
• Experience in a related industry (marketing, sales, customer service, etc.)
• In lieu of the above experience, we will also consider time in professional/college athletics and active military service
• Ability to think strategically and have great problem-solving skills
• Prior experience in management or leadership is a plus

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