Carvery’s Construction Ltd is Looking For Customer Assistant at Dartmouth, NS Full Time

Our busy office is recruiting a Customer Assistant to provide information, sell products, and answer customer questions. As a Customer Assistant, you will be responsible for answering inbound calls, identifying customer needs, responding to emails, directing callers to the appropriate teams, building relationships, and recording details of conversations and interactions. The ideal individual will be an energetic and confident communicator, familiarity with CRM systems, and have excellent organisational and multitasking skills.

Customer Assistant Duties

• Field incoming calls and respond to email enquiries
• Handle customer complaints
• Sell relevant products and services
• Build customer satisfaction
• Direct calls appropriately to other departments
• Collaborate with the team and meet daily quotas

Customer Assistant Requirements

• Excellent written and verbal communication skills
• Previous experience in a customer service or sales role
• Computer proficient with CRM experience
• Able to work as part of a team

Job Type: Full-time

Salary: $17.00-$29.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay
• Retention bonus
• Tips

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

• Call center: 1 year (preferred)
• Customer service: 1 year (preferred)

Ability to Commute:

• Dartmouth, NS B3B 1H7 (preferred)

Ability to Relocate:

• Dartmouth, NS B3B 1H7: Relocate before starting work (preferred)

Work Location: In person