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Customer Services & Support
Carolina Panthers Hiring for Customer Service Representative(Remote, Part Time, Full Time) at Kansas City, KS Full Time
Customer Service Representative
We are looking for a Customer Service Representative to join our team. The ideal candidate will have a strong understanding of customer service, as well as excellent written and verbal communication skills.
Responsibilities
- Providing excellent customer service to customers via phone, email, and chat
- Answering questions about products and services
- Resolving customer complaints
- Upselling and cross-selling products and services
- Tracking customer interactions and providing feedback to the team
Qualifications
- High school diploma or GED
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite