Mann International Travel & Tours & Insurance & Mortgage Group Ltd is Looking For call centre agent – customer service at Edmonton, AB Full Time

Education: Secondary (high) school graduation certificate

Experience: Will train

or equivalent experience

Tasks

Address customers’ complaints or concerns

Answer inquiries and provide information to customers

Arrange for billing for services

Arrange for refunds and credits

Explain the type and cost of services offered

Issue receipts and other forms

Maintain records and statistics

Perform general office duties

Receive credit and employment applications

Receive payments

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Attention to detail

Fast-paced environment

Repetitive tasks

Tight deadlines

Work under pressure

Work Term: Permanent

Work Language: English

Hours: 32 to 40 hours per week