John Betlem Heating & Cooling, Inc Hiring for Customer Service Representative at Rochester, NY Full Time

If you love helping people and you want to build a rewarding career doing what you love every day, John Betlem Heating, Cooling, Electrical, and Insulation is the place for you. We have an immediate opening for a Customer Service Representative.

Who are you?

• You’re friendly and outgoing.
• You’re confident.
• You’re curious.
• You’re patient.
• You’re enthusiastic and positive.
• You communicate well, especially verbally.
• You have outstanding phone and computer skills.
• Inaccuracy and disorganization make you absolutely crazy.
• You’re a problem solver.
• You love helping people (sure, we already mentioned that, but it’s the key to this job!).
• You have a solid knowledge of Rochester and the surrounding areas.

What’s the job?

When our customers call because they need help with their heating, air conditioning, electrical service, or insulation, you’ll be the one to talk to them, assess their needs, calm their nerves if necessary, and get them started on a solution. You’ll work with our talented, dedicated office staff and technicians to solve our customers’ problems and make them comfortable in their homes. And you’ll play a critical role in our commitment to achieve 100% customer satisfaction. Every time.

What’s in it for you?

You’ll gain vital customer relations skills and experience. And that’s important to your future in any job, any business. Once you’re working for John Betlem, you’ll learn about our company and our industry from the ground up. And you’ll have opportunities to move up. We firmly believe in rewarding our best employees and promoting from within. And you’ll get great benefits, including:

• Competitive Pay – $17 an hour plus spiffs and monthly bonus!
• Paid vacation, holidays, and sick time
• Medical, Dental, and Life insurance
• Bonuses and incentives
• Mon-Fri 9:00 am-6:00 pm

Come see for yourself why we’ve been voted one of the Top Places to Work and one of the Top 100 Growing Companies in Rochester, NY. And why we were a runner-up for the ETHIE Award from the Rochester Area Business Ethics Foundation.

Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.