CHROME Hiring for Online Customer Service Specialist at Lubbock, TX Full Time

Are you the epitome of chic with a dash of down-to-earth charm? Join the dynamic team at CHROME, Lubbock’s top luxury retailer, as our Online Luxury Customer Service Specialist. As the shining star of our brand, you’ll bring fun, approachable elegance to our online customers, making their luxury shopping experience simply delightful.

Responsibilities:

• Luxury Fashion Guru: Embrace your chic and down-to-earth vibe as you represent our exclusive luxury brands with flair.

Lead customers through our stylish online boutique, helping them uncover coveted luxury pieces.

• White-Glove Customer Service: Infuse your interactions with genuine warmth and personalized attention, making each customer feel like a VIP.

Handle inquiries, orders, and returns with a touch of class and expertise. Handle inquiries, orders, and returns with grace and professionalism.

• Style Curator: Tap into your fashion know-how to offer tailored style recommendations and savvy fashion advice, creating stunning looks for our clients.
• Effortlessly Engaging: Communicate with an easy-going charm, leaving customers delighted by your approachability and eloquence.
• Elevated Shopping Experience: Curate an online shopping journey that exudes chic elegance, capturing the allure of luxury with a sprinkle of fun.

Collaborate with our marketing team to infuse our online presence with a touch of excitement.

• Insider Access: Unleash the magic of our exclusive releases and limited collections, enchanting each package with meticulous attention to detail. Captivate our customers with the essence of our humbly hip brand, leaving them in awe at every unboxing.
• Problem-Solving Pro: Gracefully tackle customer concerns and issues, weaving your charm and resourcefulness into swift resolutions.
• Customer Feedback Guru: Gather invaluable feedback to enhance our services, ensuring our humbly hip standard is always on point.

Requirements:

• A fashion-forward spirit, radiating chic sophistication with a touch of down-to-earth charm.
• Proven expertise in delivering top-notch customer service, preferably in luxury retail.
• A passion for the latest fashion trends, matched with an effortlessly chic style.
• Outstanding communication skills, where your engaging personality shines through.
• Familiarity with E-commerce platforms and customer service tools.
• Poise in handling high-end clientele, making them feel at ease and exclusive.
• A natural blend of elegance and approachability, embodying our humbly hip essence.

If you’re ready to elevate luxury fashion with your own brand of charm and charisma, all while providing stellar service to our cherished online clients, apply now and join our stylish and spirited team at CHROME!

Job Types: Full-time, Part-time

Pay: $12.00 – $15.00 per hour

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Application Question(s):

• Are you available to work the high traffic online holidays like Black Friday/ Cyber Monday/ Christmas / Annual Sales! – If not please explain.

Work Location: In person