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Customer Services & Support

Vail Racquet Club Mountain Resort Hiring for Front Desk/Reservation Agent (FT) at Vail, CO Full Time

Full Job Description

Front Desk/Reservations Agent/Health Club:
  • Front Desk position, year-round position (Employee Housing Might Be Available)

REPONSIBILITIES:
  • Welcome guests, owners and health club members in a friendly, prompt, and professional manner.
  • Handle all front desk tasks as needed for rental guests checking in/out of the resort.
  • Process reservation calls and emails accurately and forward any questions to Front Office Manager or the Director of Marketing.
  • Check-in health club members to the private health club located on the resort’s 20-acre property.
  • Answer phones in a prompt and courteous manner with a pleasant, energetic voice.
  • Perform the daily tasks according to the VRC standards.
  • Ensure owner’s questions or requests are handled or forwarded to the appropriate manager.
  • Provide excellent communication and relationship with all departments especially housekeeping and maintenance departments.
  • Helpful, smiling and a service-oriented person with strong computer and multi-tasking skills needed.

Minimum Requirements:
  • Previous customer service experience required
  • Previous front desk experience preferred but not required
  • Must be fully vaccinated against COVID- 19 virus and provide evidence of full vaccination status.

Benefits:
  • A great work environment in Vail’s most scenic location.
  • Great benefits including ski pass/winter bonus.
  • Health Insurance including Dental and Vision
  • 401K program
  • Paid Time Off
  • Free health club membership and much more.
  • Reduced rent for employee housing one bedroom/bath unit located on property

Job Overview

  • ID: 365366
  • Date Posted:
  • Location:
  • Job Title: Vail Racquet Club Mountain Resort Hiring for Front Desk/Reservation Agent (FT) at Vail, CO