SHOES FOR CREWS Hiring for Onboarding Billing Specialist at Boca Raton, FL Full Time

Position Summary: Support the Mission, Vision, and Culture of the company by performing a variety of responsible and specialized administrative and office functions; creates and processes and manages specialized billing s; records and files in connection with department work processes; interacting professionally with Customers, Sales Management, Sales Admin Team, Collections staff, Cash applications (AR), IT Team, and Customer Service Team.

Essential Job Functions:

Billing Management

• Invoicing (Daily, Weekly, Bi-weekly, and Monthly for all SFC active accounts)

• E-Billing – CSV/Excel format billing

• PDF Invoicing – Electronic PDF formatted invoices

• EDI Billing – Electronic Data Interfaced billing.

• Manual Billing – Invoice entry into 3rd party Portals or via email

• Researching Billing Issues

• Communicating with customers via ticketing system and verbal communication

Key Responsibilities and Accountabilities

• New Business and Program Enhancement discovering customer calls to determine billing/ing requirements.

• Manage Billing Onboarding projects through completion, includes high volume customer calls.

• Customer accounts payable and payroll invoice setup on complex accounts

• Sales Force customer accounts payable and payroll invoice setup

• Testing post and go live data for complex accounts.

• Post follow up with customers.

• Post auditing of data files for a minimum of 3 weeks after go live.

• Daily auditing of manual invoice setups

• Communicating with customer on calls providing guidance on invoicing setup

• Process improvement projects

Minimum Requirements

· 3-5 years B2B billing experience.

· The ability to work a full-time schedule.

· Accurate and professional written and verbal communication

· Proven ability to perform in a deadline oriented, fast-paced dynamic environment.

· Demonstrated analytical skills to identify trends and interpret financial data.

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Skills and Abilities

· Methods for organizing and implementing processes.

· Must have the ability to multi-task.

· Must have excellent project management skills.

· Excellent verbal and written communication skills

· Flexible, team player

· MS Office Applications – Word, Outlook, and Excel required.

· Sage MAS 100 and Sage X3 are a plus.

Education:

· High School diploma or GED required.

· Associate degree preferred.

Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Application Question(s):

• How many years of customer onboarding experience do you have?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: Hybrid remote in Boca Raton, FL 33431