MATC Hiring for Clerical Technican at United States Full Time

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:

August 4, 2023

Application Deadline:

Salary Information:

$18. 54 – $22. 70

Department:

School of Professional &; Continuing Education_Professional Development

Job Description:

Madison College is seeking a customer-focused Clerical Technician to join the School of Professional and Continuing Education. This role involves providing instructional support to faculty, programming staff and student services in Continuing Education, while also handling various administrative tasks. Additionally, supports non-credit functions including course set-up and tracking, instructor assignments, disputes/refunds, and other complex support functions.

This is a full-time position with a Monday to Thursday schedule of 9:30 am to 6:00 pm and Friday from 8:00 am to 4:30 pm.

This position s to the Manager, School Operation in the School of Professional and Continuing Education.

Madison College offers an excellent benefits package including vacation, holidays, health/vision/dental/life insurance options and participation in the Wisconsin Retirement System (WRS).

Madison College offers an excellent benefits package including vacation, holidays, health/vision/dental/life insurance options and participation in the Wisconsin Retirement System (WRS).

Madison College’s dedication to promoting equity, inclusion and diversity is reflected in our Mission, Vision, and Values. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College-it is the foundation of what we are striving to do. Come be part of our great team!

This position will be opened until filled, with a first review date of August 27, 2023, at 11:59pm. After this date, the recruitment may close without further notice.

REQUIRED DOCUMENTS (1):

• Resume

Failure to include these documents with your application submission will render your application ineligible.

Duties/Responsibilities:

• Provides comprehensive registration support, including account creation, processing course enrollment, cancellation, wait list requests, and assisting with general student inquiries, processing, tracking, and monitoring enrollments, and proposing and advancing process improvements.
• Performs routine clerical tasks including data entry, assembling course materials, mail merges, and signage.
• Provides front desk support greeting visitors, faculty, and students, supporting onsite classroom requests, locking, and unlocking doors, putting up signs, responding to telephone requests and inquiries, maintaining appointment and meeting schedules and obtaining meeting rooms when necessary.
• Maintains course evaluation processing and ing for Continuing Education &; Business &; Industry.
• Expedites, and ensures the quality of contract sales fulfillment processes including, but not limited to, creating registration forms, reserving rooms, advising, the assembly and distribution of participant materials, classroom set up and catering, service provider information packets, and service supplies including curriculum distribution.
• Processing and creating Letters of completion and certificates for B&;I, CE and Ed2Go.
• Maintains a commitment to the college mission, vision, and values.
• Complies with college policies, directives, and work rules.
• Other duties as defined by department, college, or officials.

Knowledge, Skills &; Abilities:

• Skill in communicating effectively, both orally and in writing.
• Demonstrated skill in communications and human relations with populations of diverse socioeconomic and cultural backgrounds and persons with disabilities.
• Ability to multitask and work efficiently, summarize information, reason logically, draw valid conclusions, make procedural recommendations, and initiate accordingly. Ability to work independently as well as a team.
• Ability to use critical thinking and analysis to pro-actively solve problems and improve processes.
• Ability to coordinate own work with that of others, to review the work of others and maintain appropriate quality standards for assigned units of work.

Minimum qualifications

• One (1) year post-secondary education.
• One (1) year working experience.

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues, please contact us at the HR email [email protected] or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture &; Engineering; Arts, Design &; Humanities; Business; Construction, Manufacturing &; Maintenance; Culinary, Hospitality &; Fitness; Education &; Social Services; Health Sciences; Information Technology; Law, Protective &; Human Services; Science, Math &; Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college’s nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 (608) 246.5221