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Customer Services & Support
iKamper Inc Hiring for Customer Service Representative at Kent, WA Full Time
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Full Job Description
About this Role: Customer service representatives help customers with questions and complaints, provide customers with information about our products, create sales orders, and process returns. By helping customers understand our products and answering questions about their needs, a Customer Service Representative is also seen as having a role in sales.
What You’ll Do:
Respond to customer inquiries.
Communicate with customers through email.
Acknowledge and resolve customer complaints.
Create sales orders and adjust customer orders.
Assist with product returns and warranty claims.
Providing feedback on the efficiency of the customer service process as well as on our products.
Ensure customer satisfaction and provide professional customer support.
Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Remuneration & Benefits:
Compensation: $22 – $25hour
Career development opportunities
One location, 20-30 hours/week
Exclusive iKamper discounts
Paid time off: 5 days/year
Paid holidays: 8 days/year
Equal Opportunity Disclosure: iKamper is an equal opportunity employer (and proud of it.) Diversity makes our team stronger, healthier, and more interesting. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national orientation, disability, age, or veteran status. We just ask that you do your best to love the outdoors and love others. iKamper is a multinational brand that serves people in 40+ countries. Diversity and inclusion are at the heart of our values. We’re committed to learning and growing as a company and as individuals.