Lincare Holdings Hiring for Customer Service – Billing at Toledo, OH Full Time

• Contacts payers for medical claims status, followup denials, or partial payments
• Obtains payer requirements for timely adjudication of claims
• Files claims with appropriate documentation attached
• Pursues, maintains, and communicates medical coverage/guideline changes/updates
• Processes all incoming and outgoing correspondence as assigned
• Verifies, adjusts, and updates Accounts Receivable (A/R) according to correspondence received from insurance company
• Helps facilitate interoffice communication on error and denial trends
• Initiates the review/appeals process on disputed claims
• Researches credit balances and initiates refunds as required
• Documents all activity in customer’s computer account
• Answers Accounts Receivable phone inquiries
• Works assigned RBCO s
• Available to assist other PACs with questions or collection needs
• Acts as liaison between staff and management
• Remote work available

Requirements:

• High School Diploma or General Education Degree (GED) required
• Past performance shows solid evidence of insurance qualifications and guidelines
• Knowledge of telephone etiquette and adequate oral and written communication skills
• Shows effective multitasking skills
• Positive and cooperative attitude in working and communicating with individuals at all levels of the organization
• Knowledge of medical field preferred