Tax Quotes Inc Hiring for Call Center Representative at Remote Full Time

If you’re looking to be a key part of a growing company that’s building something incredible, read on.

Who We Are

We’re TaxQuotes, a startup created by tax veterans with a desire to make our industry more honest and efficient (and be profitable, while we’re at it).

As a young company, we’re experiencing unprecedented growth and change, and we’re looking for someone who can help us continue that trajectory.

Read more about who we are and what we do at taxquotes.com/about.

Responsibilities

• High volume of outbound calls to the IRS and other entities
• Following script and guidelines on each and every phone call
• Receiving, organizing, and recording files for clients and client records, etc.
• Entering data and files into software applications and databases accurately
• Checking for accuracy in data entry
• Functioning in accordance with established standards, procedures and applicable laws
• Utilizing technical systems effectively and efficiently, including desktop, call center specific phone systems, fax and CRM

Skills/Requirements

• IRS CAF number required
• Exceptional organization skills to keep accurate records and find important information quickly
• Patience and listening skills to respond appropriately and interact positively
• Detail-oriented and ability to multitask while being on the phone
• Excellent computer, data entry and word processing skills
• Ability to perform digital filing and record-keeping tasks
• Regular phone communication with IRS
• Professional phone etiquette
• High degree of integrity
• Basic tax knowledge
• Remote work experience (preferred but not required)

Job Types: Full-time, Part-time

Pay: $23.00 – $27.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

License/Certification:

• IRS CAF Number (Required)

Work Location: Remote