OWN Real Estate Hiring for Customer Service Associate at San Mateo, CA Full Time

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:

$50,000 -$73,000

Responsibilities:

• Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
• Regularly meet with sales lead to receive the newest service and product knowledge
• Maintain customer accounts and update with new account information as needed
• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
• Communicate frequent customer suggestions to the team to troubleshoot

Qualifications:

• High school diploma, G.E.D. or equivalent
• Display strong communication skills, active listening skills, and personal skills
• Strong knowledge of customer interface and interaction

About Company

Our Mission: We Help Families Build Wealth Through Real Estate.

Our Vision: We enable agents, staff, and partners to do what they want when they want, with whom they want for however long they want. Everyone will earn the freedoms they describe that they want.

Our Values

• Always do the right thing
• Always give the best you can
• Always show others you care
• Always embrace hard work
• Always come from contribution
• Always come from curiosity
• Always come with solutions
• Always has high integrity
• Always be a team player

Learn About Us:

• https://www.youtube.com/channel/UClrVwe58z9wbKQ3xH4RlEuQ
• https://www.youtube.com/watch?v=a0HlNgdzEr4
• https://www.youtube.com/watch?v=PPQkfiJuZ2Y