Velan Consulting Pty Ltd Hiring for Business Analyst at Australia Full Time

Velan Consulting Pty Ltd – Australia Based Direct Supplier to all our Clients (Government & Private)

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Business Analyst ( Multiple ) | Canberra | Hybrid / Offsite / Remote | Citizens | Contract

Job Description:

The department is seeking to engage the services of an experienced Business Analyst to support the Indigo Program, focusing on end-users to provide guidance for the design of new services and improvements.

The role will be responsible for, but not limited to:

1. Plan and document user interviews understand and document both high level and detailed business problems, and analysing root causes
2. Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels
3. Managing stakeholder groups to develop a partnership with the business and foster a productive working environment
4. Transform defined business needs into outcomes and problem statements for large scale Government applications and complex systems
5. Communicate well, using professional judgement to evaluate risks and in the context of a complex and changing environment
6. Foster a positive workplace culture
7. Assist in mentoring and upskilling less experienced team members
8. Provide analysis on complex issues and contribute to the management, preparation and coordination of policy formulation and/or project management.
9. Perform additional duties or assume responsibility of functions as directed from time to time

Mandatory:

1. Five plus years’ experience as a Business Analyst
2. Proven ability to deliver in a project and program environment under limited guidance
3. Proven ability to plan, run and document user interviews with open ended engagement, eliciting both high level and detailed business problems and analysing root causes.
4. Proven ability to translate business and user needs, using various methods and drawing out technical outcomes in line with user outcomes
5. Proven ability to work as part of a collaborative and highly motivated team
6. Proven ability to identify and plan capability maturity improvements and business process improvements
7. Strong communication skills, with the ability to translate between business and technical terminology
8. Proven ability to communicate with influence, negotiate outcomes and manage complex stakeholder relationships
9. Demonstrated personal drive and integrity whilst achieving results within legislative parameters
10. Experience in and desire to mentor and upskill less experienced team members
11. Demonstrated personal integrity whilst achieving results within legislative and policy parameters

Desirable

1. Relevant tertiary qualifications or requisite experience
2. Previous exposure to the ServiceNow (or similar) platform
3. Knowledge of system integration with the ability to analyse which systems can be brought together and work together

Please mail your Resume in word format along with Residency Status, Security clearance, Location, Availability details, Role Preference, Current & Expected Salary, Reason for Job change, constraints if any – to : jobs@velanconsulting.com.au

Cheers,

Recruitment Team

Velan Consulting Pty Ltd.

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Phone: +61 2 8007 4575 / +61 2 8006 1416