ActivePT and Sports Hiring for Remote Patient Services Coordinator – Full or Part Time at Remote Full Time

Join the ActivePT team today! Imagine working with a dedicated, ambitious, and driven team that helps people feel better every day! ActivePT and Sports is a highly reputable physical therapy provider in Rochester and its surrounding communities.

We are seeking one full time or two part time remote Patient Services Coordinators (PSC). As a member of our administrative team, you will be the face of ActivePT and providing the best possible patient experience. If you are a compassionate, highly organized person who can handle a busy work environment that requires attention to detail, this position may be right for you.

Application Requirements:
A complete application includes your resume, a cover letter specifying your interest in the Patient Services Coordinator position, and your personal and professional goals for 1, 2 and 5 years from today. Only complete applications will be considered. Qualifying applications will receive a preliminary phone interview and personality test prior to full interview.

Patient Services Coordinator Responsibilities:

• Ensuring great experience for all patients through customer service
• Managing the patient schedules of 16 practitioners at six locations with high level of attention to detail essential
• Accepting payments
• Answering phones
• Scheduling appointments
• Filing paperwork & entering confidential patient data
• Faxing & scanning documents
• Corresponding with other professional offices
• Maintaining the office’s presentation by organizing and cleaning the space
• Use of and rapid movement between multiple computer systems

Position Requirements:

• Team player
• Highly professional
• Accountable
• High levels of multi-tasking, but can remain detail oriented, even in a busy environment
• Outstanding customer service
• Exceptional time management, self-starter, enjoys being busy
• Strong communication, excellent spelling and grammar – written and verbal
• Confident at use of current computer software programs, including google sheets, docs and drive or can learn quickly and manage two computer monitors
• Provide work history and professional references
• Full time – 40 hour position OR Part time – two positions job share total of 40 hours per week
• High school diploma or equivalent
• Pay is based on qualifications and experience, however, no experience is necessary.
• Training will be provided to the ideal team member

Benefits:

• Competitive pay
• Retirement plan with % match after 1 year
• Medical and life insurance
• Continuing education allowance
• PTO and holiday pay
• Membership to Rochester Athletic Club

Job Types: Full-time, Part-time

Pay: $16.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Remote

COVID-19 considerations:
We are a private practice physical therapy clinic. We require our patients and team members to wear a mask while in the clinic and the facilities in which we are located. We have updated our policies and procedures to create physical distance in clinic.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: Remote