HASA, Inc Hiring for Customer Service/Order Entry Associate (FT) at Pittsburg, CA Full Time

• Resolving phone, walk-in, mail, fax, and email customer inquiries.
• Anticipate and identify customer needs in order to ensure their seamless and positive experience.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Forwarding and escalating inquiries to relevant individuals and departments.
• Contacting customers to give them accurate feedback on the progress of their inquiries.
• Providing outstanding customer service.
• Updating customer information as required.
• Maintaining confidentiality of information.
• Handling office tasks, such as filing, generating s
• Performing other duties as the need arises.

• High School Diploma, GED, or suitable equivalent.
• 2+ years of customer service experience, preferably in related field.
• Proficient computer skills.
• Excellent phone etiquette.
• Outstanding communication skills, both verbal and written.
• Strong people skills.
• Ability to sit at a desk for extended periods.

About HASA, Inc:

Founded in 1964, HASA, Inc. is a leading producer and distributor of Sani-Clor® and high quality water treatment products used to sanitize and maintain swimming pools and hot tubs, and water systems and containment vessels for recreational, industrial and municipal end market