AD PRO Hiring for Customer Service Representative at Katy, TX Full Time

We all pledge to work smartly, efficiently, safely and take joy in providing our clients the best in ourselves and our services. We invite all prospective clients to make an appointment for a tour of our creative studio and graphics production facility – knowing us – one stop on the tour will include a good lunch or snack.

Here at AD Pro, We all pledge to work smartly, efficiently, safely and take joy in providing our clients the best in ourselves and our services.

AD Pro welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Position Responsibilities:

• Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

• Communicate with customers via phone, email and chat.

• Solve customer problems and find best possible solutions.

• Help customers navigate AD Pro website and place orders online.

• Provide knowledgeable answers to questions about products, pricing and availability.

• Respond to shipping inquiries and answer order status questions.

• Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements:

• High school diploma or equivalent with 2+ years of relevant experience.

• Desire to provide the best possible experience for our customers.

• Thrive in a fast-paced environment with coaching support.

Employee Perks:

• On-site café and outdoor patio.

• First-class fitness center.

• Numerous employee-appreciation events throughout the year.

• Opportunities for community involvement.