Lucent Surgical Support Systems, Inc Hiring for Patient Technical Support Representative at Southfield, MI Full Time

Due to expansion, Lucent Surgical is seeking capable individuals to support our unique and innovative surgical services at local hospitals. In this position, our team of representatives provides a novel, acute pain service to orthopedic surgery patients. Your time would be shared between our local surgical accounts and our office. This is a relatively low-stress position that requires our employees to work in the field without direct supervision; training will be provided. We find having a background in hospitality and customer service is a benefit to the position. *This is NOT an IT position*

Patient Technical Support Representative Requirements:

*A confident and positive personality is a must as we routinely interact with doctors, nurses, and patients.

*Must be comfortable working without constant supervision and enjoy a changing work environment.

*Employees must have reliable transportation

Working alongside PACU nurses, anesthesiologists, and orthopedic surgeons, we are responsible for:

*The on-site administration of a small infusion device placed post-operatively for the management of pain

*Demonstrating to patients and their families its functions, use, and care

*Maintaining required paperwork and record-keeping

Patient Technical Support Representative Benefits:

*Beginning salary of $36,000/year

*Healthcare match

*.56/mile reimbursement

*Lenovo laptop – Provided for company use only

*Apple iPhone – Provided for company use only

*Health/Dental/Vision

Job Type: Full-time

Pay: From $36,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Work Location: Multiple Locations