Al Terry Plumbing and Heating Hiring for Customer Care Representative & Scheduling at Hooksett, NH Full Time

Al Terry Plumbing and Heating Inc., with over 45 years in business, seeks qualified applicants for the position of Customer Service Specialist – Dispatcher for our residential and light commercial service department.

· Minimum requirements

o Two years of experience in dispatching, scheduling, customer service, or related functions

o Excellent communication and listening skills

o Planning and scheduling skills

o Accuracy, organization, and attention to detail

o Analytical skills

o Dependability

o Courteous demeanor

o Maintain a positive attitude at all times

o Flexibility to work overtime

o Ability to work in a dynamic environment without distraction

o High School or GED

o Excellent organizational skills

o Always strives to exceed customer expectations.

· Wages and benefits:

· Excellent hourly wage depending on licenses and experience

· Medical insurance

· Dental insurance

· Life insurance

· Short-term and long-term disability insurance

· 401(k) retirement plan with match

· Vacation pay

· Sick pay

Communication method(s) used:

• Phone

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Innovative — prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance — thrives in a high-pressure environment

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Work Location: In person