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About The Position
The Busser plays a vital role in creating and maintaining Won’t Stop Hospitality’s radically different and radically better guest experience. Energetic, self-motivated, flexible, and detail-oriented, the Busser supports both the front-of-house (FoH) and back-of-house (BoH) teams to ensure a clean, efficient, and welcoming restaurant environment. Bussers are responsible for maintaining dining room cleanliness and table readiness while positively contributing to the overall flow of service. This position requires composure in a fast-paced, high-volume setting and a strong commitment to teamwork, hospitality, and excellence.
Requirements
- Strong attention to detail and commitment to cleanliness and organization.
- Ability to work efficiently and calmly in a fast-paced environment.
- Excellent teamwork and communication skills.
- Ability to anticipate needs and respond proactively to both guest and team requirements.
- High integrity, reliability, and openness to feedback.
- Ability to work in a fast-paced environment with multiple priorities.
- Professional demeanor and guest-centered mindset.
- Team-oriented with strong interpersonal and communication skills
- Previous restaurant or kitchen experience preferred.
- Must demonstrate basic understanding of food handling, sanitation, and prep procedures.
- Ability to read, write and speak fluently, in the primary language of the property location.
- Ability to apply common sense, define problems, collect data and notify management when necessary.
- Ability to successfully re-prioritize tasks in a moment’s notice.
- Must be able to perform simple mathematical calculations.
Responsibilities
- Clear tables in an efficient and discreet manner to maintain the restaurant’s flow of seating.
- Clean and reset tables, chairs, and surrounding areas according to Won’t Stop Hospitality Inc. standards.
- Assist service staff by pre-bussing and ensuring all items are properly cleared throughout the guest’s experience.
- Keep service stations stocked and organized with necessary supplies.
- Communicate proactively with the host(ess) and service team regarding table progression and seating flow.
- Assist back-of-house by returning clean items to the front-of-house as needed.
- Exhibit a “clean as you go” mentality and maintain high attention to detail throughout the shift.
- Support the team in all service areas when necessary to ensure seamless guest experiences.
- Display a positive, customer-focused mindset in all interactions.
- Maintain composure and professionalism during high-volume periods.
- Other duties as assigned.
