Trissential Hiring for Sr Software Administrator at Rochester, MN Full Time

Overview

Trissential is a trusted partner for end-to-end quality services and management consulting for digital transformation. As a part of our parent company, Expleo, we are a global organization partnering with major corporations and leading non-profits in over 30 countries. Guided by our mission and values, Trissential puts people at the heart of our organization.

Come join an experience! Add your talent to a team of forward-thinking game changers that make an impact by driving innovative solutions.

Trissential is currently seeking a Sr Software Administrator to join our dynamic team in Rochester, MN (Remote).

Responsibilities

Job Summary:

• Supports software applications Aha!, Azure DevOps, Miro, and/or others as required across multiple functions.
• A large part of this role will be supporting Aha!, our designated product management tool, and the teams that use Aha!.
• You will serve our product teams by administering our tools (software) to support the lean agile work of the teams and through training and enabling scrum/kanban best practices within the teams and tools.
• The client is advancing digital products for their consumers, patients, and providers, executing on the client’s digital roadmap.
• This position s to the clients portfolio management organization.

Job Responsibilities:

• Defining the standard configurations that all teams will follow and ensuring that these standards are consistently followed
• Defining the standardized portfolio ing for senior leadership as well as supporting other ing needs across the client if coming from these tools
• Onboarding new teams according to the defined standards and ensuring their setup aligns with any team-specific processes
• Training teams on the organization’s use of specified software in partnership with our agile coaches
• Creating and maintaining integrations between Aha! and Azure DevOps
• Conduct regular touchpoints (ex: internal Lunch and Learns) on topics pertaining to these software(s) to advance our collective knowledge and maturity in the use of these tools
• Supporting the teams with day-to-day questions or issues, and optionally holding regular office hours
• Actively seeking and managing user feedback on the organization’s use of the specified software(s)
• Actively working with the executive sponsors to ensure their goals are being met
• Staying current with new software functionality and rolling it out across the client where appropriate
• Managing license assignment and user access
• Work with IT to apply and maintain single sign on (SSO) and/or active directory (AD) groups utilized in the user permission process
• Managing contract renewals and collaborating with finance/budget representatives on actual and forecasted spend related to these software(s)

Qualifications

• Bachelor degree with 4 years of related experience OR Associate degree with 6 years of related experience
• Experience with Aha! is required.
• Azure DevOps experience along with Aha! to Azure DevOps integrations experience is highly desired.

License or certification:

• Licensure/Certification Preferred: Agile Certification(any): CSM, CPSO, CSP, PMI-ACP, PSM, SAFe Scrum Master (SSM), SAFe Release Train Engineer (RTE) or SAFe Product Owner/Product Manager (POPM)

Skills

• Application Software
• Works independently or well within a team
• Wants to continuously grow knowledge base and skill set
• Collaborative, consultative mindset
• Works well in a fast paced environment
• Strong technical background
• Deep knowledge and curiosity about technology and systems
• Agile mindset

Experience

• Experience with agile development tools such as Jira, Azure DevOps, Rally, etc. Track record within Healthcare industry supporting agile teams.
• Excellent written and verbal communication skills with the ability to build relationships, influence outcomes, and to deliver effective presentations to a variety of audiences and stakeholders.
• Comfortable with ambiguity and facilitating discussions to explore the best possible solutions.
• The ability to lead and inspire with imagination, courage, and curiosity.
• Strong business acumen and the ability to dig in and solve problems, a self-starter. Previous experience in Product Management or Scrum Master.
• Knowledge and experience in two or more Agile or Lean frameworks – Scrum, Kanban, Lean, Lean Six Sigma, Extreme Programming.

Job Type: Contract

Work Location: Remote