Quick Quack Car Wash Hiring for Talent Management Consultant at Ontario, CA Full Time

Organizational Development Consultant

*We prefer you live in the following markets: Denver Metro, Socal, Sacramento Metro, Phoenix Metro, Houston Metro, or Salt Lake City Metro areas.

The Organizational Development (OD) Consultant helps Quick Quack establish and maintain a learning culture and ensures that our work environment helps team members develop their knowledge, skills, and capabilities to foster career advancement and organizational success. They manage the company’s organizational development programs, including but not limited to talent management and development of high-potential team members and interventions that result in effective behavior change, increased employee engagement, increased organizational and individual effectiveness, and the success of the organization’s objectives.

As the first member of this team, your input will be valuable in building out the infrastructure and processes of the OD function. This also means you will be asked to complete many administrative tasks to configure platforms, build out solutions, and develop processes.

Essential Duties and Responsibilities:

• Plan, design, and manage talent management programs related to performance management, succession planning, team member development (at all levels), career mobility, and engagement. Design and facilitate related training for all team members.
• Consults regularly with leaders to identify and understand needs and issues and analyze data collected to design, conduct, and evaluate training and development programs.
• Identifies development needs, performance targets and benchmarks, and assessment methodologies and strives for continuous improvement of organizational and individual performance.
• Measures the effectiveness and efficiency of solutions and monitor their ongoing impact. Analyzes and shares key learnings. Provides recommendations based on findings.
• Facilitates all aspects of change management, ensuring consistency, alignment, and integration in support of organizational change initiatives and with our organizational culture.
• Design, develop, and implement a behavioral competency framework for the organization (leadership, organizational, job-specific).
• Supports internal employee engagement survey efforts and initiatives.
• Manages and brokers vendor relationships, including evaluating content/material, rollout, marketing, and utilizing vendor content/materials.
• Manage, provide support, and serves as administrator for the internal communications platform, Workvivo. Develop internal communications strategy and partner with various departments to develop content to drive engagement of the platform.

Qualifications and Requirements:

Education/Related Work Experience:

· A Bachelor’s degree (BA, BS) or equivalent education, training and experience. A graduate degree in Industrial/Organizational Psychology, Organizational Learning, Organizational Development, Organizational Behavior or Human Resource Development is desirable.

· 5+ years of previous experience in professional-level experience in training, organizational development, human resources development, change management, coaching, facilitation, and/or consulting.

Licenses and/or Certifications:

· Certification and/or experience administering commonly used development tools (i.e., multi-rater feedback, style/personality assessments, team building tools, etc.) and learning curriculums (e.g., DDI, CliftonStrengths) is preferred.

Skills:

· Demonstrates patience and is able to break down complex information into digestible pieces.

· Shows compassion, is encouraging, and consistently supportive of learners.

· Strong analytical and critical thinking abilities with acute attention to detail.

· Ability to work under pressure and within deadlines.

· Project planning and project management

Competencies:

· High-impact communication – Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions.

· Effective collaboration – Works cooperatively with others as a facilitator and team member to help a team or work group achieve its goals and work independently.

· Service excellence – Taking actions and developing relationships necessary to meet and exceed internal customer needs; holding self and others accountable for providing a positive customer experience; using appropriate interpersonal techniques to resolve problems.

· Customer focus – Ensuring that the internal or external customer’s perspective drives strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and organization’s needs; promoting and operationalizing customer service as a value.

· Establishing customer value – Establishing service practices, feedback opportunities, and measurement methods to ensure and demonstrate product/service impact on customer results and ROI.

· Creating a culture of trust – Fostering a work environment that encourages people to act with integrity and treat each other and their ideas with respect; creating and protecting a high-trust environment by setting an example, advocating for others in the face of challenges, removing barriers to trust, and rewarding others for demonstrating behaviors that cultivate trust.

· Driving for results – Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

· Planning and organizing – Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.

Travel: 25% – 30%

Job Type: Full-time

Pay: $85,000.00 – $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor’s (Preferred)

Experience:

• Training/Content delivery: 5 years (Required)
• Organizational Development: 5 years (Required)
• Performance management: 3 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: Remote