Bensonhurst Dental Hiring for Dental Front Desk at New York, NY Full Time

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Upscale Dental Office Seeks Guest Services Coordinator

Who are we? We are an upscale, top-rated, cosmetic dental office located in the heart of Brooklyn, Bensonhurst. We treat every patient like a VIP and are known for our skilled dentists, dental specialists, and an accommodating and friendly staff.

Are you ready for an exciting job? We are looking for an extremely upbeat, high energy, friendly, enthusiastic, intelligent, and hard-working person for this role. This position mixes a combination of Guest Services, Front Desk, and Marketing/Public Relations.

We are seeking an individual with a “retail mentality” that can bring a “How can I help you?” approach to our dental office. Prior retail experience is preferred but not required. An outgoing and friendly personality with exceptional customer service is A MUST!

This position is known as the Guest Services Coordinator. Here are some of the duties that this position will be responsible for:

• Providing exceptional customer service (A MUST!!)
• Answering new patient calls
• Responding to new patient emails
• Scheduling new/current patients
• Maintaining a Customer Lead Sheet — training to be provided
• CRMS (Customer Relations Management System) — employee will be trained to use this software
• Mailing new patient paperwork packets
• Checking all new patients insurance benefits — employee will be trained
• Greeting new/current patients
• Offering patient amenities (such as a coffee, cold beverage, etc.)
• Assisting new patients with forms and check-in
• Liaison between front and back of office
• Assist with marketing projects and special events/public relations
• New patient “Thank You” letters
• Sending “Thank You for Referring to Us” letters

We are looking for someone who is seeking a long-term career and is interested in being with our company for many years. If you are that person, please email us your resume. Be sure to include a cover letter or short paragraph about yourself, and tell us why you are the right person for this job. Looking forward to hearing from you!!

Review our website at http://bensonhurstdentalcare.com/

You can follow us on https://www.instagram.com/bensonhurstdental/ and Our Doctor https://www.instagram.com/dr_rubinshtein/

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings

Communication method(s) used:

• Email
• Phone
• In person

This Job Is:

• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

Work Remotely

• No

Job Type: Full-time

Pay: $45,000.00 – $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: One location