Wentworth by the Sea is currently seeking individuals to join our Front Office team as a Phone Operator. Our Front Office associates have a passion for customer service and ensuring guests have a great experience.
Our Hotel Phone Operator is vital point of contact with our guests, and ensures a memorable guest experience by delivering exceptional and timely assistance.
As a representative of the hotel, a successful Hotel Phone Operator will have a passion for promoting an enjoyable experience to exceed our guests expectations and will be dynamic, friendly, helpful, team-oriented and professional at all times; will possess excellent oral and written communication and computer skills; will focus on attention to detail and follow-through; and will be able to multi-task and handle busy situations with grace.
We offer our Hotel Phone Operators a positive, team-oriented work environment with competitive earnings and benefit options including: insurance (medical, dental, vision, short-term disability, voluntary life, wellness rewards, employee assistance program), 401(k), paid time off, hotel room discounts world-wide, free parking, and employee shift meal.
Previous experience in hospitality or customer service preferred, but not required. We are absolutely willing to train!
We do ask for flexibility in scheduling, including holidays and weekends.
Wentworth by the Sea Resort and Spa is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
Schedule:
Work Location: In person
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