Copper Point Resort is Looking for Server Full Time

Server – Copper Point Resort

Job Summary:

As a team our goal is to create unforgettable, picture-perfect experiences for our guests. Your role in that goal is very important! As a server at Elements your main objective is to provide quality service to each person while they are on site. Whether you are serving them breakfast or running their banquet, we want them to leave remembering what a positive experience you helped create for them.

Job Responsibilities:

· Take food & beverage orders and collect payments where specified

· Maintain cleanliness of the work areas and equipment in front and back areas of our restaurant and banquet facilities according to resort standards

· Maintain complete knowledge of service requirements such as detailed menu selections, ingredients, prices, station assignment and table settings

· Maintain complete knowledge and comply with all departmental policies and service procedures

· Check cleanliness and condition of assigned station and service areas

· Greet guests as they arrive and assist them with seating when necessary

· Open and serve wine/champagne bottles in accordance with departmental standards and function requirements

· Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day

· Maintain positive guest relations at all times

· Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately

· Handle guest complaints and ensure guest satisfaction in conjunction with the Supervisor and/or Manager

· Complete opening, closing and cleaning side duties as assigned

· Adhere to payment, cash handling and credit policies/procedures

· Set up, serving, and tear down of meeting and banquet rooms according to the banquet event order

· Completion of pre/post function side work as assigned by supervisor

· Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements and departmental standards;

Qualifications:

You are a team player who is excited to create a great experience for the guests of Elements! You are positive, driven and have a ‘glass half full’ outlook on life. Your other traits include:

• A passion for customer service and a strong attention to detail
• Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity
• Ability to work under pressure in a fast-paced work environment
• Excellent organizational, communication and interpersonal skills
• Friendly and pleasant demeanour, courteous, self-motivated, and professional
• Ability to work efficiently with minimal supervision, independently and as part of a team
• Ability to work different shift hours
• Serve it Right certification
• Knowledge of Silverware system is preferred, but not a must
• Previous serving experience is preferred

Who Are We?

We are Elements, the on-site restaurant at Copper Point Resort. Copper Point Resort is a full-service resort boasting stunning guest rooms & suites with picture-perfect views, a gourmet restaurant, a dreamy spa and the perfect indoor & outdoor water oasis. Our resort is surrounded by gorgeous Rocky & Purcell Mountain views, championship golf courses, lakes & rivers, biking & hiking trails…the outdoor opportunities are endless!

Copper Point Resort s is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.

We Offer:

• A great work environment with opportunities for development and career advancement within Copper Point Resort and the INNHotels family of hotels
• A competitive compensation package
• Group health plan
• Staff events and seasonal discounts on local adventure activities
• Hotel Discounts as part of the INNHotels family of hotels
• The opportunity to live and work in the beautiful Columbia Valley
• Staff accommodation available.

Do you think you’d make a good candidate? Send your resume to the following email address. We’d like to thank all applicants for applying; however, only those selected for an interview will be contacted.

Job Type: Full-time

Salary: $15.65 per hour

Benefits:

• Dental care
• Extended health care
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Night shift

Supplemental pay types:

• Overtime pay
• Tips

Work Location: One location