Earn $20 Per Hour – (Minimum)As a Customer Service Agent – With Uncapped Potential.
The Company:
At Save on Branson, our daily work environment is fun, fast-paced, and energetic. Our goal is simple: we want to help our guests have the best experience in Branson, providing world-class service, quality, and value while providing an avenue to develop vibrant, enthusiastic individuals eager to learn and grow within our company.
Top benefits andperks:
As a team member at Save on Branson, you will enjoy the flexibility, growth potential, and a path to making more money than ever! Tired of making $13, $14, or $15 per hour, then this job is for you. Our Customer Service department is unlike most in town – you will have huge opportunities to upsell with every call you receive! Our top Customer Service agents earnbetween $20and $23+ per hour!
Paid training
Health Insurance
Flexible work schedule
Career development
Uncapped commission structure
Duties and Responsibilities:
Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
Able to up-sell and cross-sell
Able to generate sales leads from calls
Answer and manage incoming calls and emails.
Ability to memorize, recall, or research answers quickly
Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team targets, goals, and quotas
Aim for customer resolution and return
Record, organize and file customer interactions and profile/account changes
Able to address refunds
Requirements and Qualifications:
High school degree or equivalent
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and handling phone systems
Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts
Able to concentrate on multiple problems at once
Excellent time management and prioritization skills
Ability to answer the phone, listen actively, relay information, and type basic information simultaneously
Customer-focused for positive customer experience and resolution
Schedule
8+ hour shifts
Days and Evenings
Holidays and Weekend flexibility a must
Overtime Potential
Place of Performance: Branson, Missouri
Supervisor: Customer Service Manager
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