QC Kinetix Hiring for at San Diego, CA Full Time

Front Desk Coordinator◄

Description

QC Kinetix is the premiere regenerative medical practice in the United States, with over 160 clinics currently open. Our goal is to help patients with arthritis, sports related injuries and chronic joint pain, without the use of surgery, steroids, or pain meds!

We are currently looking for a highly organized and outgoing individual for our Front Office Coordinator position at our San Diego, CA locations. This person will perform administrative functions such as scheduling appointments, handling cancellations, gathering required information and documents, providing general information, and assisting patients with payment. The Front Office Coordinator is the first and last representative seen, this role is responsible for ensuring that all patients start and end their concierge medical experience with a positive interaction.

The selected candidate(s) must be available to attend virtual training on all processes and tasks associated with this position. The initial schedule is 2 days per week, Tuesday and Thursday. No Nights, No Weekends, No On-Call!

Job Duties and Responsibilities

General Duties: Oversee and manage all clinical and administrative functions within the office, including the upkeep of all AR and AP accounts. Manage all resources, including personnel, equipment, supplies and facilities to ensure smooth operation of clinical services. Become familiar with and ensure the adherence to all QC Kinetix corporate policies, as well as to ensure adherence to all laws/regulations pertaining to the operations of a physician office. The Front Office Coordinator communicates the daily activities of the office team, monitors the workflow within, assures appropriate training is maintained, and assists team members in problem resolution,

Essential Functions:

• Responsible for opening and closing the clinic on a daily basis. Ensuring all opening and closing checklists are completed each day.
• Responsible for monitoring, maintaining and tracking daily statistics.
• Prepares and submits s as required.
• Oversees reconciliation of daily deposit logs and preparation for bank deposits.
• Assists the team in problem resolution. Recommends solutions to the Practice Manager and escalates issues to the Practice Manager when appropriate.
• Displays exceptional customer service skills in responding to all inquiries from patients, outside agencies, and coworkers.
• Assists Medical Director, Consultation Coordinator, and Medical Assistant with special projects and tasks as needed.
• Authorizes, coordinates, and monitors daily site activities such as supply ordering, IT, maintenance issues, phones, etc.
• Oversee and ensure supply inventory is adequately maintained and managed.
• Responsible for monitoring the clinical team in meeting demands of patient volumes and handling complaints regarding clinical staff.
• Maintains clinic facility and equipment as well as order office supplies. Responsible for clinic cleanliness and coordination of repairs and maintenance.
• Presents a positive, professional appearance and convey a professional demeanor in the performance of assigned duties.
• Responsible for following all facility, organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
• Completes compliance requirements as needed.
• Back up all employees and roles in the office as necessary.
• Resolves patient concerns and staff issues to ensure quality patient service.
• Attends required meetings and participates in committees as requested.
• Maintains strictest confidentiality.
• Performs other duties as assigned or requested.

Job Type: Part-time

Pay: $250.00 – $325.00 per day

Benefits:

• 401(k)
• Paid training

Schedule:

• 10 hour shift

Work setting:

• In-person

Experience:

• Front Desk Management: 2 years (Preferred)
• Medical Clinic: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person