Wolverine Building Group Hiring for Customer Service / Office Representative at Detroit, MI Full Time

About us

We strive for our team to be proud of our company and the work that we do. We want this pride to come from our commitment to our community, the integrity by which we conduct our business, and the quality of our work. We believe this pride will directly contribute to the growth and prosperity of Wolverine, which will allow us to share our success generously with the people and places that we touch.

We are seeking a reliable and resourceful Customer Service / Office Assistant to join our team. The successful candidate will be responsible for resolving customer service issues over the phone or in-person, resolving all issues before escalating them to senior management, and responding to emails and phone calls from customers using first-rate customer service skills.

Job Responsibilities:

• Answer incoming calls and respond to emails.
• Provide training to other team members.
• Resolve customer problems.
• Understand the basic principles of computers and software applications.
• Possess excellent written and oral communication skills to communicate with customers and company staff.

Job Type: Full-time

Pay: $26.90 – $31.20 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: Remote