Wendell Motors Chrysler Dodge Jeep Ram is Looking for Office Assistant Full Time

We are looking for a highly organized individual to join our team working in the Collision Office of our dealership Mondays – Fridays 8am -5pm.

JOB SUMMARY AND QUALITIES:

The Customer Service Representative is the first impression that customers and other visitors have when they walk into or call our Collision Center. This person is responsible for creating a front office atmosphere that fosters a high level of service. He/she is the main point of contact for customers and potential customers; and assists the Managers. He/she should possess a cheerful character and a helpful, polite and courteous attitude towards customers. The CSR must be well-groomed and dress appropriately, have keyboarding skills, a good work attitude and foster a positive team spirit both within the department as well as between the other departments in support with the overall philosophy of the company and fellow employees.

ACCOUNTABILITY & RESPONSIBILITY OF POSITION

• Responsible for the initial contact with prospects and customers during the normal working day
• Greet people visiting the Collision Department in order to determine needs
• Handle all phone traffic, in a polite, courteous and cheerful manner.
• Book appointments for estimates, repairs, details and glass
• Provide customer and insurance updates on repairs
• Collect and record payment for complete jobs.
• Assisting with Organizing and Labeling of Part Boxes (as well as posting in our Management system)
• Handle customer inquiries regarding their vehicle repair
• Performing a final check of the clean-up on the car prior to contacting customer when complete
• Some minor driving when required, picking up parts, occasionally dropping off customers, etc.

Qualifications

• General Computer Skills
• Organizational Skills
• Works well independently
• Works Well with Others
• Strong Communications Skills (In English)
• At Least a G2 Drivers License

Interested applicants please send a resume via Email.

Job Types: Full-time, Permanent

Salary: From $38,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person