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Customer Services & Support
Federated Mutual Insurance Company Hiring for Customer Service Representative at Owatonna, MN Full Time
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Full Job Description
Job Details:
In this position you will provide sales and support recommendations to clients and Federated Sales Representatives on coverage/product options for life, annuity, and disability income products. We are looking for someone with effective and energetic phone skills, problem solving, and attention to detail combined with a genuine desire to help others and create an exceptional customer experience. No prior insurance experience is required and we will support you in obtaining a Life, Disability, and Group Health Producer license.
Qualifications Needed:
- Two years post-secondary education or equivalent experience in customer service
- Minimum of 2 years’ work experience in customer service or business demonstrating the ability to communicate professionally with a variety of people, as well as, work under pressure and adapt quickly to changes
- Strong computer skills in Microsoft Office programs
- Ability to work with multiple computer applications while demonstrating speed, accuracy, and high attention to detail
The starting pay for this position is $23.60 per hour. This position is located in our Owatonna, MN office.
About Us:
At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.
You will have opportunities to grow in your career. Our employees are encouraged to ask questions and learn on the job, and we are committed to promoting from within. We recognize your contributions with an exceptional rewards package that includes competitive pay and bonus programs, incredibly affordable health insurance, generous pension and 401(k) benefits, and gift matching and paid volunteer time to support your involvement in the community. Learn more about our Benefits.
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
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