Control Alt Delete Managed IT Services is Looking for CSR (Customer Service Representative) Full Time

Are you an experienced Dispatcher looking for a new challenge? Do you enjoy working in a fast-paced environment and providing top-notch customer service? If so, we want to hear from you!

We are a Managed Service Provider looking for a highly organized and detail-oriented Dispatcher to join our team. In this role, you will answer phones, create and modify tickets, and provide exceptional customer service. You’ll also be able to assist with administrative tasks and collaborate with our team of skilled technicians.

To be successful in this role, you should have excellent communication skills, the ability to multitask effectively, and strong attention to detail. Experience with Google Workspace (formerly known as G Suite) is required, and experience with Slack and Autotask is a plus.

In return, we offer a competitive salary and benefits package and opportunities for growth and advancement within the company. Plus, you’ll have the flexibility to work from home with a reliable internet connection and a quiet work environment.

If you’re ready to take on a new challenge and join our team, submit your application today!

Job Types: Full-time, Permanent

Salary: From $28.00 per hour

Benefits:

• Company events
• Extended health care
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor’s Degree (preferred)

Experience:

• Customer service: 1 year (required)

Work Location: Remote