The Travel Corporation Hiring for Customer Service Representative at Portland, OR Full Time

ABOUT US

We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years.

The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you. Get in touch.

HOW YOU’LL WORK

We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity.

We offer a flexible work environment – in person in exciting offices and virtually with leading technology.

Working together across markets, teams and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes, and everyone flourishes.

PERKS

• We offer comprehensive benefits including Medical, Dental, life Insurance, 401(k) retirement plan with employer matching contribution and more
• After your first year, you get an annual travel credit of $1,250 to travel on any one of our core travel brands, plus generous travel discounts for friends and family
• To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give $3000 per year to support external learning and development courses that interest you and drive your passion
• Giving back – we give you two paid workdays each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®
• You also get 2 weeks a year where you can work from anywhere in the world, your choice

POSITION SUMMARY

Grand European Travel is looking for enthusiastic team members who love to learn about (and talk about) international vacations!

If you wake up every morning with the desire to journey farther and share your love of travel with others, we would like to welcome you on board and join our happy team as a Customer Service Representative and begin your career in travel.

In Office position. Office based in Tigard, OR

$500 Sign-on Bonus once you reach 90 days!

THIS ROLE INVOLVES:

• Sales: Answering incoming calls, chats, and emails from interested, qualified travel intenders and matching the right product to every client based on their travel needs and style. Never any cold calling. Participate in promotional sales initiatives throughout the year for additional incentives in addition to standard commission.
• Customer Service: Leading every interaction through a service lens, building, and developing relationships with new and repeat guests, travel partners, and your team.
• Collaboration: Partnering with your manager and teammates to meet your individual goals and contribute to the overall sales goals for company.
• Problem Solving: Identifying and resolving issues that may be raised by a client with the support of your supervisor and team.
• Education: A quest for knowledge to understand the brands you represent and the locations we travel to.

MUST HAVES:

• Reliable: Show up on time as scheduled and be a valuable member of the team
• Schedule: Availability to work any shift during business hours including weekends (if needed) Current business hours are M-F 7 am-5 pm
• Flexible: Ability to work overtime if needed

Salary Range

• $19.00 an hour

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state or local laws or ordinances.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.