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Computer World Services Hiring for End User IT Support Technician Full Time
Job Description
The candidate will serve as an End User IT Support Technician providing Asset Management support work for an ongoing project to complete the IT Inventory across the command. The candidate may need to deploy within the USCENTCOM AOR in support of operations. This is a deployable position; the candidate must have a valid US passport and be willing to travel.
Key Tasks and Responsibilities
- Provides IT systems and software maintenance support in a 24×7 work center; shift work may be required
- Coordinates and manages Automated Data Processing Equipment accountability of new equipment, replacement equipment, and upgrades
- Processes end of life, defective and/or damaged equipment through DRMO
- Helps management and testing of desktop load set configurations to include tracking and compilation of user issues
- As required, assists the VIP support team to include all hardware and software configurations and testing
- Assists with information on systems/equipment needed to support system life cycle replacement planning and execution including procurement of hardware, software, and necessary supplies
- Plans and coordinates the removal, movement, and/or installation of computer hardware and software
Job Requirements:
Required Education & Experience
- Bachelor’s degree preferred
- 10 years relevant experience is desired
- Ability to troubleshoot hardware, software, and network problems related to desktop computers, print servers, scanners, printers, PDAs (Blackberry), desktop video/video teleconference systems, and peripherals
- Ability to troubleshoot Microsoft products including, but not limited to MS Windows and Office; including all aspects of Windows security and Microsoft desktop products
- On the job experience with hardware and software configuration management is preferred
- Outstanding communications and interpersonal skills
- Prior military service and relevant experience may be substituted for education requirement
Certification Requirements
- Security+
- DESIRED: A+, Network+, Dell Server 7.0, MCP (Windows XP workstation), MCITP, CCNA, Nortel Network (Fiber Optic and Copper), ClearCube Blade certifications
Clearance Requirements
- Active TS/SCI clearance is required prior to start
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
- DoD 8570 IAT Level 2
- Passport is required and travel to the CENTCOM Forward Headquarters in Qatar may be required
- Shift work may be required
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at
314.952.5138 or URL blocked – click to apply.
Job Snapshot
Employee Type
Full-Time
Location
Tampa, FL
Job Type
Information Technology, Other, Professional Services
Experience
Not Specified
Date Posted
02/25/2023
Job ID
3806/2710/16894
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Apply For This JobJob Overview
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ID: 323022
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Date Posted:
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Location: Tampa, FL
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Job Title: Computer World Services Hiring for End User IT Support Technician