RSI Leasing, Inc Hiring for Office/Customer Service – Yard Helper Full Time

Immediate Opening!

• Fulfill daily workload and tasks delegated by manager/cross-train as necessary

• Enforces safety policies and procedures

• Updating and maintaining customer databases

• Monitoring and ordering customer inventory

• Maintaining filing systems

• Maintain and communicate customer inventory information

• Compiling records of office duties and activities

• Handling inquiries and incoming customer work order requests

• Reviewing files and records to answer customer requests for information

• Checking and distributing documents and correspondence

• Photocopying, scanning, faxing, and sending emails

• Organizing and scheduling customer work orders

• Interacts with customers, railroad crews, and visitors

• Utilizing an inventory tracking system

• High school diploma or GED equivalent
• Valid Driver License
• Five (5) + years of experience in an Office setting.

• Ability to understand and follow operating procedures and policies
• Proficient computer skills with Excel, Microsoft Word, and Outlook
• Knowledge of office and business practices, equipment, and procedures
• Good conflict resolution skills
• Able to pay close attention to details and identify and correct mistakes
• Must possess good organizational skills
• Ability to perform work safely and productively

• Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction.
• Interpersonal: Ability to develop and maintain relationships with others and adapt to a situation appropriately.
• Organized: Ability to be structured and methodical in working skills, balancing multiple projects, and prioritizing.
• Oral Communication: Ability to actively engage in conversations to communicate with economy and clarity, clearly understand the message and intent, and receive and process feedback.
• Task Completion: Ability to complete assigned tasks accurately and efficiently, following set procedures and following up when necessary.