Host – $21/hour Full Time

About The Position

Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Strong verbal and written communication skills with guests, team members, and management.
• Active listening and problem-solving abilities to address and resolve guest or employee concerns.
• Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• Demonstrated initiative and ability to anticipate guest and operational needs.
• Strong organizational skills with attention to cleanliness, efficiency, and productivity.
• Ability to apply and understand information, policies, and procedures to achieve operational goals.
• Flexibility to cross-train in other areas of hotel operations as needed.
• Professional appearance and grooming in compliance with company standards, including wearing the proper uniform and nametag.
• Consistent attendance and punctuality aligned with business needs.
• Flexible and long hours are sometimes required.
• Light to medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.
• Must be able to maneuver throughout the dining area

Responsibilities

• Greeting and engaging with guests in a friendly, courteous, and professional manner.
• Take phone calls and review messaging services
• Ability to organize reservations and plot server sections
• Willingness to learn and operate OpenTable for reservation system management
• Maintain knowledge of menus, daily specials, and outlet offerings.
• Perform opening, closing, and side-work duties per assigned station and checklists.
• Maintain clean, stocked, and organized service areas.
• Answer phones professionally and handle guest inquiries efficiently.
• Warm, approachable demeanor and commitment to providing attentive, service-oriented hospitality.
• Follow safety protocols, including knowledge of emergency procedures.
• Attend required meetings and trainings, and perform other duties as assigned by management.
• Understand and speak on current happenings on property

Benefits

• Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment.
• Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment.
• 401K eligibility is available to full-time employees after 90 days of employment; part-time and on-call employees can qualify to participate in a 401 (k) plan after two consecutive years of working at least 500 hours or working 1000 hours in one year.
• Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period.