Northstar Chemical Hiring for Account Manager – Seattle / Tacoma Full Time

Northstar Chemical is a well respected company in the chemical industry based in Sherwood, OR with locations in Tacoma, WA; Modesto, CA, and Los Angeles, CA. Northstar is composed of two groups. The IPG group specializes in mini-bulk and bulk deliveries of commodity chemicals to municipal and industrial customers. The WTX group specializes in boiler/cooling tower treatment, wastewater treatment, and potable water treatment.

We have an immediate need for an Account Manager on the WTX Team in the Pacific Northwest. This is a great opportunity to join a well established and rapidly growing company offering an excellent base salary, performance bonuses, and benefits. The main industries are food processing, wood products, high tech, municipal, and institutional customers.

This position is based in either Seattle/Tacoma or Portland, OR (2 positions available) and will require some limited travel overnight. Individual must be a self-starter who enjoys continuous development of new customers through cold calling. Strong selling skills including a demonstrated ability to close new sales are essential. Education requirement: Bachelor of Science.

Key Job Tasks of Sales Representative

1. Setting Objectives

· Set objectives for service, customer retention, and development. Organize, track, and direct daily efforts to meet these objectives.

· Understand territory financial data and manage expenses and revenue at proper levels for WTX group profit and performance.

2. Product Expertise

· Establish and maintain expertise and experience with all chemistries, equipment, and technologies involved with the WTX group and the water treatment industry as a whole.

· Effectively communicate knowledge with customers and work to build reputation as an “industry expert”.

3. Service Standards

· Use Northstar’s Seven Service Standards to standardize and customize the service plan for each customer.

· Develop new customers as well as new opportunities at existing customers.

· Establish and encourage a culture of safety and respect at each customer site.

4. Customer Retention

· Continually find new ways to add value to existing customers with new technology, new services, improved safety, etc.

· Provide technical support to customers – identify and resolve customer challenges quickly and effectively.

· Maintain face-to-face contact with customers and develop relationships at different levels and in different departments at key customers.

· Integrate with IPG group and work to utilize strengths of both departments to increase sales and customer retention.

· Help identify jeopardy accounts and devise aggressive strategies to maintain business.

· Conduct service plan reviews with customers and engage upper level employees.

· Track expenses at each customer and engage the appropriate people if there are issues with chemical usage.

5. Managing Inventory

· Work with logistics on ordering, warehousing, and cost control for all products.

· Consistently work to manage costs (product, freight, labor, etc.) to maximize profit margins.

Job Type: Full-time

Pay: $70,000.00 – $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• Up to 50% travel

Work Location: On the road