Fire Equipment Inc. is a full service life safety company. Since 1928, we have led the way in the fire protection industry providing inspections, installation, design and repairs. We provide our services to a wide range of industries throughout the New England area.
FEI is a third generation family owned and operated company celebrating our 95thanniversary! As such, FEI understands that open communication with both employees and clients is critical. Employees and clients alike are considered to be part of the FEI family.
Our employees take extreme pride in carrying out the company’s mission: to provide total life safety solutions protecting lives, valuable assets, and property.
With this continued growth, Fire Equipment Inc. is currently seeking a Regional Account Sales manager to join our growing team covering regional accounts across New England. In this role, you will target new customer accounts with a regional presence in New England within the targeted vertical markets.
A successful Regional Account Manager for FEI is a driven, dedicated self-starter who strives to fully understand customer needs, systems, and processes. They are great communicator with a positive attitude and works efficiently both independently and as a team.
Responsibilities
· Grow customer sales within the New England region.
· Ensure that customer accounts are established and retained properly, including working with operations.
· Responsible for developing and nurturing strong relationships with new and existing customers.
· Leverage understanding of the fire safety industry, our organization, and knowledge of competitors to strategically target & win new business.
· Follow-up regularly with your customers to ensure satisfaction, address any issues, and assess potential for additional sales opportunities & referrals.
· Act as a point of escalation for your accounts, assisting with concerns regarding service, repair quotes, etc.
· Collaborate with other departments to develop plans and strategies to meet customer needs and grow profitable sales.
· Participate in growth meetings with the Marketing & Business Development team, identifying targeted customers and strategies to win their business.
· Performs other related duties as assigned by management.
Qualifications
· Ability to influence and understand customer needs.
· Ability to think creatively to overcome customer rejections.
· Ability to successfully adapt to and effectively deal with ever-changing business conditions.
· Ability to conduct business in a professional manner with both internal and external customers.
· Proven track record in establishing strong relationships with clients and internal stakeholders.
· Ability to travel to adequately manage customer base in New England.
· Strong preference for experience within the fire safety industry.
· Bachelor’s degree from an accredited college.
· 4-7 years of experience in a related role.
· Computer skills required: Microsoft Office Suite, Salesforce
Benefits
· Competitive pay, including commission
· Health, Dental & Vision Benefits
· 401(k) with company match
· Life & Disability, and supplemental coverage available
Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. EEO/D/V
Job Type: Full-time
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Work Location: One location
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