Legato Search Inc Hiring for VOIP Engineer – hybrid at Chicago, IL Full Time

VOIP/Unified Communication Engineer

Tasks:

• Accountable for providing high quality solutions to integrate the Firm’s unified communications services and technologies

• Keeps current on developments in unified communications (technologies, products, practices and trends)

• Participates in the evaluation of new systems and technologies to increase service levels and reduce costs

• Contribute to projects to deliver new unified communications services

• Technical escalation contact for users, more junior team members and other teams as needed

• Communicates planned maintenance to other IT teams and users as required

Experience:

• Must have 5+ years of proven experience with telecommunications networks

• A proven background of working in a large telecommunications environment is key…

• The Engineer will be responsible for building and supporting scalable unified communications services required across our infrastructure, including video-telephony, voicemail/IM, presence and video conferencing.

• Bachelor’s degree in a related field.

Technical Skills:

• Hands on experience with most: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM and Presence Service, Cisco Emergency Responder, Cisco Unified Attendant Console, Cisco Unified Contact Center Express, Cisco Unified Border Element, Cisco voice routers, Cisco Expressway, Cisco Prime Collaboration.

• Proficient in Microsoft Office products

• Knowledge of Microsoft Teams Phone systems

• Strong knowledge of voice and data switches and routers, telecommunications protocols and standards, voice and data infrastructure tools and services, QoS design and operation

• Some experience in the design of global Voice over IP telecommunications infrastructure

Salary: $120-130k, good benefits, 401k, location is Chicago loop area, citizen or GC…