Southwood Psychiatric Hospital, LLC Hiring for Front Desk Receptionist – 12hr Shifts Full Time

The Receptionist is responsible for screening and directing telephone contacts arriving at the hospital’s front desk, and greeting and responding to visitors arriving at the hospital. Note: This position will work a 3 day work schedule with 12hr shifts between the hours of 8am through 8pm. The scheduled shifts will be a combination of weekday and weekends, (rotating), at our Upper St. Clair, PA facility.

Unit Specific Performance Objectives

• Answers incoming calls, (approximately 300+ per day) screens, and directs calls to hospital personnel, relays messages as appropriate, and gives directions to hospital.
• Greets visitors to hospital, notifies hospital personnel of arriving visitors or directs them to specific areas of the hospital.
• Monitors the security and safety of the reception area.
• Maintains confidentiality regarding patients and former patients in facility.
• Provides relief secretarial support functions as needed, i.e. copying, typing, sorting, etc.
• Will assist with filing aspects at Canonsburg Campus.
• Participates in own performance process.
• Maintains competence in identified universal core and critical competencies
• Performs other duties as assigned.

Minimum Required Education/Experience/Skills

• High school diploma or equivalent.
• Three years receptionist experience
• Three years operating a Multi-line Phone System experience
• Maintains competence in identified universal, core and critical competencies.
• Must meet job competencies within 90 days of hire.

IMPORTANT: We are an Equal Opportunity Employer & Drug Free Workplace. Applicants must be 21yrs of age or older.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 3×12
• Holidays
• Weekend availability

Application Question(s):

• What are your salary requirements?
• Are you able to work the position schedule and hours? [12hr shifts; 8am through 8pm; Weekdays & Weekends (rotating)].

Education:

• High school or equivalent (Required)

Experience:

• Reception: 3 years (Required)
• Multi-line phone systems: 3 years (Required)

Work Location: One location