Ace Hardware Hiring for Retail Training Resource Coordinator Full Time

The Retail Training Resource Coordinator will work within all three areas of Retail Training to include Professional Retail Services, Digital Learning/ Ace Learning Place and Curriculum Development. They will have both a support and lead role in various tasks and activities as noted in the principal activities section.

The coordinator will work directly with the Sr Manager Retail Training, Digital Learning & Development to ensure projects are properly assigned and all deliverables are met to ensure world class training to our retailers and associates .

This coordinator will require a high level of multi-tasking, relationship management and timely, clear and concise communication between development/project managers, Oakbrook departments and the field teams as appropriate.

What you’ll do:
Schedule, manage resources and c ommunicate frequently to exceed the expectations of the retail stores and training instructors.

Financial-Month End Accounting : M aintain a system that creates a discipline , to bill / accrue accurately and in a timely manner. Work successfully and cross-functionally with Finance and to e nsure proper process /procedures are being incorporated. Be familiar with the budget and be able to research discrepancies The Coordinator will process monthly billings, reconcile month-end accounts, provide month end recaps of revenue/income activity .

Conventions Lead : Project manage the communication and logistics for all R etail T raining deliverables to support Ace’s two live and virtual conventions annually. This includes training session management, communications with internal business partners, conventions and communication department. Team lead of all creative assets with Creative Services . Working with Store Systems and Operation & C onventions on the shared booth and R etail T raining center setup and tear down . Ongoing email communication to all business partners on show registration.

A ce L earning P lace (ALP) support : Daily support of the ACETRAIN email mailbox and answer incoming calls from retailers from the Retail Training hotline . Build and maintain courses/classes which have been submitted through the team SharePoint site and the Learning Consultants . U pdat e courses within ALP , decommissioning courses, removing decommissioned courses from learning plans, certifying documents and tagging courses w ithin the LMS.

OSAT : Develop and maintain surveys and ing to support PRS engagements and AMA virtual and custom classes. Compile weekly summary of OSAT results for R etail T raining leadership team .

Overall Retail Training Leadership Team support of corporate and offsite meeting s and support department meeting execution working in partnership with the Retail Training leadership team.

What you will need:
Knowledge, Experience, and Competencies:
Experience and Technical Requirements:
1-3 yea rs of administrative assistant experience

1-2 years retail or office experience , working with vendors preferred.

Bachelor’s Degree in Business or related field preferred (commensurate experience considered) .

Excellent interpersonal and written/verbal communications skills with retailers, outside resources, field staff, and Corporate

Detail-oriented with strong analytical skills

Proven ability to manage multiple tasks , multiple schedules , solve problems a nd meet deadlines

Excellent software skills including but not limited to ADW, SAP, Excel, Word, Access, Power P oint, MS Teams, Outlook, Live Meeting , and Zoom

Compensation Details:
$60900 – $76200

Why should you join our team?

We live our values – W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)

Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years

Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents

21 days of vacation immediately available (prorated in the first year)

Company Car, phone and fuel card are provided for field-based positions

Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation

Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review

We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales

We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!

Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more

Birth/Adoption bonding paid time off

Adoption cost reimbursement

Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

Identity theft protection

• Benefits are provided in compliance with applicable policies.

We want to hear from you!

When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven’t, but we’d like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America’s best kept secrets.

Equal Opportunity Employer

Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.