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Vodafone Hiring for Service Now Developer Job at Newbury, England Full Time
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Description
The IT Operations Authority provides expert knowledge to identify, drive and deliver the changing customer / business / user needs (regarding IT requirements) and ensure customer satisfaction with Vodafone�s IT products and services in line with Customer Services Management strategy. Responsible for assigned tasks through managing the IT lifecycle for all end-users.The IT Operations Authority focusses on operation, administration and maintenance of assigned applications, services, systems and solutions in terms of maintenance and administration, incident management, problem management, change and release management and vendor management, to drive improvements through innovation, best practice techniques, and collaboration. Typically reports to Senior IT Operations Manager.
Job Responsibility
Role title: Service Now Developer
Location: UK
Role purpose:
The Service Now Developer is responsible for creating prototypes, designing and building modules and solutions for Brokerage Services in an iterative agile cycles, develop, maintain, and optimize the business outcome
This role is responsible for estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables against user and technical story acceptance tests
This role is responsible for performing peer reviews, collaborating with architects and other developers to produce “just enough” design, and ensuring that enough technical documentation and training is provided for reference and operational support
This role is responsible for providing software-related operations support, including managing level two and level three incident and problem management
This role is responsible to create a developer community of practice across GDC Brokerage Services and create/maintain/support a best practice development framework
Key accountabilities
- Estimate user and technical stories to help inform and prioritize backlog and design modules according to user stories, UX/UI designs, and technical stories
- Develop solutions according to module designs and deploy using delivery pipeline
- Develop and execute unit and integration tests; support testing against user and technical story acceptance tests
- Suggest improvements to user stories and UX/UI
- Manage incidents and problems as level two and level three support Core competencies, knowledge and experience [max 5]:
- Minimum 3+ years of JavaScript experience including usage of jQuery, Bootstrap and AngularJS frameworks and multiple programming and markup languages Jelly, .NET, HTML, CSS, Java, Ruby, SQL, XML, JSON, YAML, and Python, and paradigms such as object-oriented-, even-driven-, procedural-, functional-, and declarative programming and integration via web services; HTML experience
- Minimum 3+ years of ServiceNow development, configuration and administration experience in an enterprise environment.
- Agile and lean programming and development of software systems in Web-scale environments
- Strong problem solving skills and ability to learn new methods and processes
- Strong relationship building, persuasion, and collaboration skills that drives internal- and cross-team constructive feedback and support