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We are looking for a motivated and friendly Telecaller Staff member to join our team in Ghansoli, Navi Mumbai. The ideal candidate will help connect with clients, providing them with information and assistance while ensuring a positive experience.
Key Responsibilities:
1. **Making Calls**: You will reach out to potential customers, introduce our products or services, and engage them in conversation to understand their needs.
2. **Providing Information**: Answer questions from callers clearly and effectively, ensuring they receive the information they need about our offerings.
3. **Handling Queries**: Address any concerns or issues raised by clients and provide suitable solutions to enhance their satisfaction.
4. **Maintaining Records**: Keep accurate records of calls made, issues discussed, and customer feedback to help the team track performance and improve services.
5. **Achieving Targets**: Work towards weekly and monthly call targets, promoting a sense of achievement and contributing to team success.
Required Skills and Expectations:
Candidates should have completed their 12th grade and display excellent verbal communication skills. A friendly and approachable demeanor is essential, as you will be interacting with various customers. Basic computer knowledge is important for record keeping. We encourage candidates with 0 to 3 years of experience, especially those eager to learn and grow in a professional environment. A positive attitude and strong listening skills are highly valued, as they will help in building rapport with clients. Female candidates are preferred for this position.
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Experience
0 – 3 Years
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No. of Openings
10
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Education
12th Pass
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Role
Telecaller Staff
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Industry Type
Hotel / Restaurant / Hospitality
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Gender
Female
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
