Jaguar Land Rover Hiring for HR Digital Consultant at Whitley Bay Full Time

Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.

WHAT TO EXPECT

Brand new opportunity for an experienced HR Digital Consultant to join the HR Digital Operations team. The role will focus on managing HR data and enabling the effective delivery of HR processes and services through innovation of existing and new technology. This involves working closely with HR process teams and IT teams within Jaguar Land Rover.

The successful candidate will be expected to be a SME in their area, working with stakeholders to make changes and enhancements to the function within SuccessFactors.

Key Accountabilities and Responsibilities

Act as the functional expert in HR systems (primarily SuccessFactors). Collaborate with HR process and IT experts to maintain and improve HR systems in line with evolving business needs

Business data solution lead for required changes to SuccessFactors modules to support new or changes to business processes. Ensuring robust design and use along with clear definition of business system requirements.

Working closely with HR Direct process teams to provide key end user support and identify opportunities for HR System enhancements.

Managing troubleshooting and resolution of complex system defects and technical incidents with IT partners and suppliers (ticket handling – C4S)

Attend product and user forums for knowledge sharing and best practice, to learn practice from other external organisation

Lead and participate in business system testing (UAT) for new HR System releases

Identify and lead on delivering innovation and improvements to HR systems to ensure great end user experience in HR systems to make it easy for our customers to do business with us

Ensure up to date version controlled documentation on system configuration and user guides.

Troubleshoot and resolve complex end user support issues, working with IT partners (i.e. TCS, SAP)

Lead or support the delivery of projects impacting on HR systems.

WHAT YOU’LL NEED

Essential-

Specialist knowledge or working with SuccessFactors (or other HR technology application) as a Key User or System Administrator

Methodical detailed approach to work context

Experience in building and managing relationships with wide range of stakeholders.

Strong analytical and communication skills

Experience in change management / HR system implementations/transformation programmes

Experience in HR system consultation

Desirable-

Key User/System Administrator knowledge of SuccessFactors modules (e.g. Employee Central, Learning, Recruitment and Onboarding modules)

Understanding of HR transactional processes

Experience of working on business transformation/technology implementation programmes

Experience of working in a cross-functional team

Experience of implementing HR technology systems

Relevant degree or equivalent experience preferred

SO WHY US?

Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.

Jaguar Land Rover is committed to equal opportunity for all.