Randstad Hiring for Customer Service Representative – Baie D’urfe – Baie-d’Urfé at Baie-d’urfe, QC Full Time

Our client in Baie D’urfe in Baie D’urfe is currently looking for a customer service representative. This is a family owned and founded company of 35 years ago. Representative to support and respond to a diverse set of responsibilities including; order entry, customer support, sales support and corporate social media presence.

Advantages

• Monday-Friday 8AM-4:30PM (Flexible work hours and Summer Hours )
• Group Insurance (Medica, Dental)
• Salary $40,000-$50,000 (based on performance)
• Career with stable 35-year-old corporation with strong core values
• Vacation and Sick days
• Employee discounts on all our products
• Ergonomic Workstations
• Safe and friendly, work-life balance environment with a dynamic team

Responsibilities

• Responding to customer questions and inquiries;
• Supporting sales representatives
• Executing tasks related to the order desk; inputting orders, following up on order status with internal departments; collecting information for complaints, returns and credits;
• Maintain corporate Social Media presence
• Liaising with internal departments when required to help resolve customer issues;
• Performing a variety of administrative duties.

Qualifications
Requirements:

• Excellent inter-personal skills, customer service skills, strong problem solving and judgment abilities and ability to meet deadlines;
• Two (2) years experience in a Customer Service position;
• Excellent knowledge and minimum 2 years experience, of LinkedIn, Facebook, Instagram and website updates and general social media experience.
• Good knowledge of MS office suite, CRM and ERP experience;
• Excellent verbal and written communication skills in both French and English;

If interested in this opportunity or know someone who would be a good fit. Please send your CV to [email protected] or [email protected] or [email protected] or give us a call at 514-695-3315

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we’re here to help you find the right fit.

If you don’t have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to [email protected] / [email protected] / [email protected]

Please add us on LinkedIn

• https://www.linkedin.com/in/sean-lynch-370492126/
• https://www.linkedin.com/in/brandon-freger-ba340392/
• https://www.linkedin.com/in/melissa-cumetti-2ab401169/

For a complete list of all available jobs by division, visit www.randstad.ca.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.