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Customer Services & Support

Douglas College Hiring for Bookstore Cashier at New Westminster, BC Full Time

Work Arrangements
On-call shifts are offered in 4 – 7 hour durations during operational hours.
Flexible availability between January 4 – 20
Expected shift hours 8:00 am – 7:00 pm
All other shift hours during regular operational hours: 9:00 am – 4:00 pm

Bookstore Cashier duties will include the following: Picking and packing orders, processing web payments, and handling in-person transactions with customers while providing exceptional client-centered service on a consistent basis to all stakeholder groups.

Saturday shifts possible depending on operational needs.

After the busy period, auxiliary cashiers will be recalled on an on-call basis.

What Douglas Offers

DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.

The Role
The Bookstore Cashier performs clerical and cashier duties including receiving payments, posting and processing other miscellaneous transactions while providing exceptional client-centered service on a consistent basis to all stakeholder groups.

Responsibilities
1.Receives and processes all sales, refunds, in-house charges and sponsorships. -receives, counts, documents, records cash payments and provides change; -prepares floats; -examines payment and sponsorship documents for accuracy and completeness; -fills purchase orders and distance education orders; -determines whether merchandise can be accepted for return and issues refunds or gives exchanges; -files a variety of related materials such as invoices.

2.Merchandises and protects inventory. -assists customers in locating and selecting items; -labels, stocks, organizes and merchandises inventory; -maintains a general awareness of surroundings for security purposes.

3.Performs other related duties. -responds to in-person and telephone enquiries, answering questions where able and referring as appropriate; -sorts and distributes bookstore mail.

To Be Successful in this Role You Will Need
  • Good working knowledge of the English language (written and verbal).
  • Minimum of one year’s experience in a college bookstore or comparable computerized retail environment.
  • Proven ability to communicate courteously and effectively in person, in writing, and over the telephone with students, faculty, administrators, staff, and the public with a strong emphasis on customer service.
  • Demonstrated ability to operate a multiple category cash terminal and make change quickly and accurately; use calculators, copiers and fax machines.
  • General working knowledge of bookkeeping and accounting practices and procedures.
  • Proven ability to work with a minimum of direct supervision and under pressure, establish priorities and meet deadlines.

Job Overview

  • ID: 288527
  • Date Posted:
  • Job Title: Douglas College Hiring for Bookstore Cashier at New Westminster, BC