Cumberland Council Hiring for Business Systems Administrator Job at Merrylands Full Time

Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney’s new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an exciting time to join Cumberland.

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland is the fourth most populous LGA in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent.

Cumberland City Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. Council has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

Our Information Technology team is looking for a motivated and passionate person to manage the technical and functional operation, maintenance and support of Council’s business systems and support service desk staff to deliver high quality incident and change resolution services.

The successful applicant will require:

• Tertiary qualifications in Information Technology, or recognised industry qualifications, or relevant experience supporting applications in a service orientated business
• Highly developed interpersonal and communication skills including the ability to communicate with staff effectively across all orgainsational levels and roles
• Expert knowledge of the TechnologyOne suite including — Property and Rating, EAM, Finance, ECM, HR/Payroll, Performance Planning, Enterprise Cash Receipting, Intramaps and eServices
• Expert knowledge in the relationship and associations between the various modules within the TechnologyOne suite
• Demonstrated experience of software applications support in an ITIL style framework
• Knowledge and experience in providing information and communication technology (ICT) problem and request resolution services to clients
• High level oral and written communication skills to develop documentation for system enhancements and training manuals, along with the ability to interact effectively with people
• Strong work ethic with the ability to work under pressure, set priorities, plan and organise workloads and investigate and solve problems with minimal supervision and good attention to detail
• Ability to work as an effective team member and establish and maintain business relationships with internal staff and external service providers
• Ability and enthusiasm to provide high quality customer service to develop and follow standardised processes to ensure quality outcomes
• Excellent organisational skills with a focus on quality and innovation
• A current Working with Children Check (or willing to obtain).

Download the position description here for more information.

Position information: This is a permanent, full-time position, working a 70 hour fortnight, with access to Council’s 9 day fortnight Accrued Day Off (ADO) arrangement.

This role is predominantly located at Council’s Merrylands and Auburn office, with occasional travel required across Council worksites, and may be required to work across any of Council’s work locations.

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 14 of the Cumberland Salary Structure with a salary range of $2,067.27 to $2,377.36 per week, plus 10.5% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant’s qualifications, skills and experience related to the role
• Mobile phone

Council fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions, and will implement all necessary measures to ensure a safe and supporting Council environment, which endeavours to promote child safe child friendly practices. It is essential for applicants to submit their WWCC number with their application. It is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned swimming pools
• Access to Council’s Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council is committed to providing an accessible, safe and inclusive workplace for all. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks required for the position. This may include criminal record checks, qualification and licence checks, and proof of the right to work in Australia (please refer to the position description for the specific qualifications and requirements for this role). Copies of sighted documents will be kept by Council for its records as proof of verification.

Council’s COVID-19 Vaccination Procedure has been designed and adopted to protect the health and safety of our people, our customers and the community. It is a condition of employment that all applicants produce evidence of their vaccination status as part of the employment screening process.

Enquiries: Telephone Serbo Matic on 8757 9699 for further information.

Closing date: 11:30pm, Wednesday 30 November 2022

HOW TO APPLY

To submit your application for this position, please complete the questionnaire below. On the following page you’ll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed. You must have the right to live and work in Australia to apply for this job.