qualifications
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Ability to network in the community to ensure open positions are filled efficiently with little impact to the business
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Proficient in windows-based software such as excel, word and outlook
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Minimum 3 years management experience in a comparable retail environment
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Able to safely lift boxes up to 40 pounds
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Comfortable climbing ladders
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Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably
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Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything
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Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks
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Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty
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Supervising Experience: 1 year (Required)
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Customer Service: 1 year (Required)
Responsibilities
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The successful individual will leverage their proficiency in retail to…
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Development of business driving initiatives that build a repeat business or that attracts a new customer
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Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate
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Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories
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Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales
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Responsible for assuming the Store Manager role in manager’s absence
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Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer
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Ensure brand and operating standards are met to support brand consistency
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Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained
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Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales
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Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
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Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants
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Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets
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Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory
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Building Effective Teams: Blends people into teams when needed; creates strong morale
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