Capital One Hiring for Sr. Director, Portfolio Management (Remote Eligible) Job at Richmond, VA Full Time

Sr. Director, Portfolio Management (Remote Eligible)

The API Platforms & Services group supports a number of widely used platforms across the company, providing secure connectivity between applications and partners. The group includes both front and back end engineers leveraging agile methodologies to build high quality software. We are currently ~200 associates on ~35 teams in Northern Virginia, Richmond Virginia and San Francisco.

This position supports the ongoing delivery work, not only for the agile delivery teams within the group, but also Agile Delivery Services for Technology, Product and Design executives who share accountability for a set of products and platforms delivered by Agile Delivery Teams. The Agile Portfolio Senior Director typically leads a mix of Senior Managers and Directors responsible for both the agile services within the group as well as critical Technology Program Management positions. This position reports directly to the Vice President of Engineering within the APS group.

Our Senior Directors have:

• Strong technical background (ideally building Enterprise-level platforms, products or services) with the ability to proactively identify and mitigate technical risk throughout delivery life-cycle

• Experience with different product delivery methodologies (agile, waterfall, etc.) and the ability to apply the appropriate approach to each situation.

• Ability to drive large-scale change, including the creation and facilitation of senior level governance and implementation meetings

• Exceptional communication and collaboration skills

• Excellent problem solving and influencing skills

• Systems thinker, a quantitative approach to problem solving and a collaborative implementer to holistic solutions.

• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design and delivery representatives.

• Deep focus on execution, follow-through, accountability and results

• Exceptional cross-team collaboration, able to work across different functions, organizations, and reporting boundaries to get the job done.

• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

• Focus on personal and team development by constantly soliciting, giving, and incorporating constructive feedback

Delivery Services Leader

• Advances Product, Tech, Design, Business and Operations leaderships’ understanding of their respective roles within Agile software delivery and influences organizational agility.

• Serves as an inspirational leader who attracts and retains talent, creates high levels of energy and motivation throughout challenges and obstacles.

• Their values and philosophies are well understood and are contagious in all directions organizationally, resulting in positive influence across teams and groups.

• Builds/maintains strong relationships with product and other stakeholders and influences adoption of Agile delivery practices and routines (has ability to have difficult and productive conversations and pushing back when needed). Measurably improves Agile delivery.

• Applies complex facilitation and dependency management techniques to drive cross-program and departmental planning, collaboration, and coordination. Facilitates trade-off discussions and difficult conversations.

• Leads effective program level planning routines, such as initiative refinement and PI planning.

• Helps establish governance structures where decision-making is weighted toward empowered teams.

• Supports issue resolution and risk mitigation, escalating to leadership groups, as needed.

• Prioritizes impediments and risk mitigations based on impacts across multiple stakeholders.

• Proactively seeks and confirms Agile Delivery Services’ customer needs and expectations across Tech, Product, Design and enterprise functions. Maintains a good relationship with these customers and advocates for all of them.

• Partners with Product, Engineering and Design to proactively identify opportunities to improve the efficiency and effectiveness of program delivery processes and then create those improvements.

• Lead large scale delivery methodology transformations.

People Leader

• Builds a vision for Agile Delivery in their portfolio, instills it within their leadership team and ensures it is broadly communicated to their direct team and partners.

• Actively coaches and improves the performance of directs; provides clear, actionable feedback on a regular basis.

• Consistently elevates new and up-and-coming talent to perform in stretch roles, creating the next generation of leadership.

• Celebrates individual and team successes with appropriate recognition and rewards.

• Is an active advocate for under-represented minority communities and activities.

• Builds a culture that fosters diversity, including and belonging and helps build and mature diverse teams.

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:

• Bachelor’s Degree

• At least 9 years of Project Management, Process Management, or Software delivery experience

• At least 7 years of people management experience

• At least 5 years of Agile experience

Preferred Qualifications:

• 10+ years of Project Management, Process Management, or Software delivery experience

• 7+ years of people management experience

• 5+ years of experience in technical program management

• 3+ years of Agile coaching experience

• 3+ years of AWS experience

• PMP, Lean, Agile, Six Sigma, or SAFe certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).