Columbus State Community College Hiring for Specialist- Library-Reference and Instruction at Ohio, United States Full Time

Requisition ID: req3842

Job Title: Specialist- Library-Reference and
Instruction

Department: Academic Affairs

Location: Columbus Campus

Employment Type: Staff

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation Range: 17.52 – 17.52

Schedule: Monday- Thursday 4:00 p.m.- 8:00 p.m.

End Date(if applicable):

Job Description:

POSITION SUMMARY

The Specialist, Library Reference & Instruction primarily
supports the Reference and Instruction area by completing
administrative duties while providing excellent customer service to
library patrons.

ESSENTIAL JOB FUNCTIONS

Reference & Instruction Support

Coordinates and delivers administrative support to the Reference
& Instruction team; Collaborates and maintains communication
with all library departments; Supports the library’s data
reporting, scheduling, and outreach efforts; Maintains accurate
records, organization, and files; Participate in outreach, events,
creates displays and signage, supports creative programming, and
social media, as directed.

Customer Service

Provides assistance and support to library patrons. Guides and
instructs library users in the use of library resources,
facilities, and services; Refers patrons to librarians as directed;
Works assigned schedule, exhibits regular and predictable
attendance and works overtime as required meeting workload demands;
Attends to required training, and performs other job related duties
as required.
Diversity, Equity & Inclusion

Contributes to creating a welcoming, inclusive, and productive work
environment where employees feel valued and able to contribute to
their full potential, regardless of their differences. Fosters and
maintains a safe environment of respect and inclusion for faculty,
staff, students, and members of the community.

*Regular, predictable, and punctual attendance is
required.

OTHER DUTIES & RESPONSIBILITIES

Attends all required department meetings and training.

CORE COMPETENCIES REQUIRED

Professionalism, Positive Approach, Managing Work, Quality
Orientation, Continuous, Improvement, Leveraging Feedback,
Customer/Student/Employee Focus, Communication, and
Collaboration.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

Associate degree and 6 months to 1 year of library and customer
service experience.
*An appropriate combination of education, training, coursework and
experience may qualify a candidate.

LICENSES AND CERTIFICATIONS

State Motor Vehicle Operator’s License or demonstrable ability to
gain access to work site(s).

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of: Standard library circulation practices and
procedures; standard office practices; effective customer service
techniques; Microsoft Office; and Dewey Decimal System.

Skill in: Operation of computer systems, office equipment, and
audio-visual equipment; use of the Internet; adequate skills in
verbal and written communications; data entry; operation of
microfilm and microfiche machines; application of job-related
software programs.

Ability to: Develop and maintain effective working relationships
with library patrons, co-workers, and other job contacts; maintain
confidential and sensitive information; categorize materials in
subject, numerical and alphabetical order; provide basic assistance
and support to functional area of responsibility.

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions described in
this position description. While performing duties of this job, the
employee regularly exhibits digital dexterity when entering data
into computer. The employee frequently sits for periods of time,
stands, and walks. Employee converses verbally or manually with
others in person as well as by telephone. Vision demands include
close, relatively detailed vision when focusing on computer screen.
Employee occasionally lifts to 10 pounds.

WORKING CONDITIONS
Typical library working conditions. Regular exposure to moderate
noise typical to libraries.

Knowledge, Skills and Abilities: Knowledge of: Standard
library circulation practices and procedures; standard office
practices; effective customer service techniques; Microsoft Office;
and Dewey Decimal System. Skill in: Operation of computer systems,
office equipment, and audio-visual equipment; use of the Internet;
adequate skills in verbal and written communications; data entry;
operation of microfilm and microfiche machines; application of
job-related software programs. Ability to: Develop and maintain
effective working relationships with library patrons, co-workers,
and other job contacts; maintain confidential and sensitive
information; categorize materials in subject, numerical and
alphabetical order; provide basic assistance and support to
functional area of responsibility.

Minimum Qualifications:

Associate degree and 6 months to 1 year of library and customer
service experience. An appropriate combination of education,
training, coursework and experience may qualify a candidate. State
Motor Vehicle Operator’s License or demonstrable ability to gain
access to work site(s).

Preferred Qualifications: Associate degree and 6 months to 1
year of library and customer service experience. An appropriate
combination of education, training, coursework and experience may
qualify a candidate.

Additional Information: